Everyone from start to finish met my needs in a professional way. Very satisfied with my visit

This is an excellent location with a selection of Hondas that made it easy to choose the car and needed and wanted.

Excellent customer service from Jason Fang, he was very kind and helpful with our trade in and the purchase of our new car!

I come here regularly because of the friendly and welcoming atmosphere. During my recent visit, the salesperson Joshua was especially helpful. I was already considering a new car, and the trade-in value for my older Honda Accord was much better than I expected. That made the decision easy—I went ahead and purchased a CR-V on the spot.

Outstanding Experience with Jimmy Tang! I had an excellent experience working with Jimmy Tang at Norm Reeves Honda West Covina. From the moment I reached out with interest in a vehicle, Jimmy was professional, responsive, and genuinely helpful. He provided clear information, transparent pricing, and walked me through every step of the process without pressure. What really stood out was his communication—whether by phone, text, or email, Jimmy was always quick to respond and made sure all my questions were answered. He even provided personalized options and made the entire car buying experience smooth and stress-free. If you're looking for someone who is knowledgeable, patient, and truly cares about your experience, I highly recommend reaching out to Jimmy Tang!

Asked the associate to provide the pricing via email and she kept calling. It's simple request but she was unable to follow. How can I trust this dealership if their employee can't follow a simple request?

Gabe and Jairo were very friendly and helpful. Not pushy, straightforward with information and pricing.

Randy our sales person contacted me before I showed . He made sure my two cars i wanted to test drive were ready. I felt he did a good job with no pressure sales. He was very informated and we were able to make a good deal. I've had 5 Rhonda's total through the years. I'm a Honda Girl for sure!! Moe did the financial part he was very professional yet he felt like a friend . From the time I walked in to the time I walked out I was never stressed or pressured. All friendly happy people that work there.

West Covina Honda helped out with every step on our purchase including full detail on vehicle couldn’t ask for more

I bought a 2024 Honda CRV on March 21, 2025. David Ochoa quickly responded to my inquiry and set up a test drive. He also showed me other CRV Hybrids, which helped me decide immediately. The purchase process was smooth, and Jacob with the finance team was very helpful. I highly recommend David and Norm Reeves Honda West Covina to friends and family.

Alicia our Sales Lady was really great. She was open and honest answering all the questions we had about the car. The Finance Manager was great as well. He explained everything and if I didn't understand, he would clarify. All and all a great experience there

Had a good experience in buying the car – I really thought Jason the salesman from the Internet was excellent to work with.

The very best. Norm Reeves Honda was outstanding. Their professionalism, their courtesy was exceptional.. We highly recommend Norm Reeves Honda for any new car or used car purchase. Exceptional 👍👍👍👍👍

Both the sales associate Jason and finance Miguel were excellent, got the deal and paperwork done in no time.

Friendly and courteous salesman, willing to negotiate a fair price. Clean and safe environment. Great service overall.