Friendly, courteous, and helpful with two replacement items needed for our purchase. Also answered all of our questions clearly.

Very helpful and effective. Got me what I wanted and even my preferred color. I would definitely recommend them to anyone.

I recently had the pleasure of purchasing a 2024 Honda Accord Hybrid from Norm Reeves West Covina and I can confidently say it was one of the most enjoyable car-buying experiences I've ever had. The salesperson I worked with, Shahnaz, was incredibly welcoming, easygoing and immediately made me feel at ease. She answered all my questions with patience, ensuring I understood every feature and detail of the vehicle. It was clear that she genuinely cared about helping me make the best decision for my needs. She didn't just treat me as another customer, but rather as a friend. I am beyond thrilled with my new Honda Accord Hybrid and the exceptional service I received from Shahnaz. I cannot wait to refer my friends and family, knowing they will be in excellent hands!

Ask for Francisco or Gabbe awesome service 🔥🔥 left very satisfied with a very great deal on a 2023 Honda accord Hybrid/Sport

Had a great experience! The staff was great! Ricky and Carlos are awesome! We will be buying our next car from Norm Reeves!

Very nice and professional reps and staff.

Really amazing experience. I usually dread buying a new car with all the back and forth "Let me check with my manager" stuff. It was so much better at Norm Reeves West Covina. We agreed to a price before I came in and it was locked in, no issues and no problems. I enjoyed working with Sabrina, Randy and Jacob and highly recommend them.

Jimmy Tang-an excellent salesman. Immediately understood my requirements and expectations in purchasing a car. Norm Reeves was my 3rd Honda dealer. Didn't spend too much time haggling unnecessarily . I respect Mr. Tang's ability to get things done and relay this to the sales manager. Thank You.

Didn’t beat around the bush, straight to the point and made it way easier to purchase a car. Overall 10/10 experience

Huge shout out to Randy! Not only did he make the process easy but I left with so much more than I expected. If you're looking for someone who truly cares about their customers and what they're looking for, then this is the place to go and Randy is the one to look for! Thanks for the new 2023 Honda Accord! -Josh & Justine

All the staff were very friendly and helpful not pushy at all Ricky helped me the most and turns out were were also neighbors I’m very happy with my Honda crv

I knew going to dealer I wanted the Honda HR-V I wanted from the start and thanks to Shahnaz Darianavardian I was able to purchase that day. she even showed me the different models of the car and colors and at the end she showed me few function about the car. Overall the process was easy and the staff was also friendly. Thank you Shahnaz really happy with my car!

Costumer service was great and I’m very pleased with my vehicle purchase. Randy and Andrew were specifically excellent.

We came in Saturday to test drive the Ridgeline and my wife and I were treated amazing by Carlos Garcia and anyone we spoke with for that matter. Were never pressured to buy and they answered all our questions. At the end of the day, got the deal we wanted, and we did buy the truck. The paperwork was handled in record time by Andrew Brown who was also Amazing and very helpful. We are very happy with the service and the whole experience. GREAT JOB, Norn Reeves Honda West Covina!

The moment I walk through the door Nixon was polite, confident, professional, knowledgeable, and patient. He made my experience of buying a new car a great one. I appreciate the long hours of assistance, and patience. I can't thank him enough but he is truly excellent at his job and Norm Reeves was blessed with a diligent associate. Thanks Nixon

Everyone that I worked with were extremely helpful. Johnny was always available to answer any questions and made the entire process of looking for a car smooth. I would 100% recommend anyone looking for a car to visit Norm Reeves Honda!

We had a great experience with Shannaz.

John R. was extremely helpful and patient. He sped me through the process rather qu

George V. and David O. took really good care of us with all our needs.

I am happy with my purchase

Randy Magno was very patience, helpful and professional with us. He took his time explaining the details of our new CR-V.

Johnny was super helpful and quick, kept it a buck with everything, and was super transparent with all the deals. The entire staff was super welcoming and warm, and by far was the best deal, customer experience, and value I've ever had in buying cars. The finance person was also super helpful and funny, and the entire car purchase experience was pleasant.

I’m a returning customer bought a 2023 Honda Hybrid Sporl L. The Salesman Ricky Ricardo was awesome as he was the person who sold me my last car. I will definitely recommend Norms Reeves Honda to Family & Friends.

(Translated by Google) The description is enthusiastic and detailed. Be patient and meticulous. (Original) 说明介绍热情详细。耐心细致。

Everyone from management down to sales people are extremely professional and friendly. They were knowledgeable about the Costco program and followed the proper procedure. They turned what had been a frustrating few months with other dealerships into a very pleasant buying experience. I really appreciate their professionalism and assistance in getting us set up.