great customer service, professional, very fast, understanding, friendly. Overall great experience definitely recommend coming here.

The process was friendly, simple, clear, and fast! I could not have expected a better experience! Special thank you to both Carlos (Garcia) & Luigi! They were Super friendly and AMAZING!! I will highly recommend Norm Reeves Honda West Covina to my friends and family!

Excellent service, uncomplicated honest and kind in dealing with me. Thank you very much for a job well done.

We wanted to express our gratitude to Norm Reeves Honda and the two gentleman who assisted us in purchasing a new car for our daughter. The process was very simple and effortless. Thank you Mr. Randy Magno and to Mr. Luigi, our daughter loves the car. Definitely will be back on our next vehicle. Thanks again, Abel Duran

Jason took care of bringing a car with the color I wanted for me from another dealer.👍👍

It was a pleasure working with Gabe made thing smooth and easy. We got in and out.

looked all over the city and this was the only place that gave me a good deal on the car i wanted

Gabe - Sales Luigi - Finance BLUF:Overall, best car buying experience I have ever had. Trade in and 2 x New Vehicle Purchase within less than 6 hours start to finish. Started shopping on a Monday at 0900. 1st stop was Toyota (Ontario), salesman was so miserable he acted like he didn’t even care if we purchased. 2nd stop was Penske Honda (Ontario), salesman was a complete 180. Super aggressive, super desperate. 3rd and final stop was the Norm Reeves Honda Dealership (West Covina). Gabe: After requesting information from multiple dealerships the day prior. Gabe was the only one to actually reach out via phone (not text or email). Genuinely nice, calm, cool and collected professional. Did not try to push us into any vehicle we didn’t want. Honest and upfront from the get go, no BS with the current market. Explained the MSRP vs Invoice vs Addendum, Tax, Title, Registration etc up front. Got us into the finance office as quickly as possible. Luigi: Did a fantastic job of laying out the extended warranty visually (based on our daily commute, the extended warranty was a necessity). Even though the extended warranty was needed, Luigi never once pushed or tried to “fast talk” us through something we weren’t aware of. He went above and beyond to work several different loans to get the best deal for us. He didn’t just settle for the first thing offered. Honestly, this review doesn’t even do these 2 gentleman justice. My family has purchased over 6 different vehicles in the last 10 years and this head and shoulders above every dealership experience we have ever had and with the current vehicle market, that’s really saying something. Personally, this my first Honda but I feel like Norm Reeves has my business forever and always moving forward. Thanks West Covina NR Honda Team, y’all are rockstars!

Very helpful great people I will recommend 100% for sure #1 Honda dealer!!! Thank you !!!

When I walk in to buy car he treated well made me comfortable not like any other places. I will go back again next time when I need to buy another car Thank you Jason

Larvell Hollis, sold me a 2022 Honda Accord, and made my dealer experience very fun and great! Ryan in finance made it way easier for me as well, thank you guys so much definitely will be back to buy again!!!

Gabe torres was so helpful and informative when I came in I felt welcomed because of his incredible customer service and I would recommend Honda to first time buyers because they go above and beyond to make sure you feel confident in your decision. Gabe Torres answered all of our questions clearly and made us feel very comfortable and confident with our decision We are very thankful for his help.

First off my husband and I would like to thank Carlos Garcia for taking care of us on our recent appointment . I never could have imagined it being this simple and fast . I will admit I came in doubtful that I was going to go home with a car this very same day , nevertheless it happened and it was the best decision making and we are glad it happened . Thank you Carlos Garcia for your time and patience for us . We are extremely happy with our new journey .

Great Costumer service ! Gabe Torres made the whole process nice and smooth.

Professional and knowledgable , will get you financed no matter what your circumstances are sale Manager Chris Doa gets a 10+ and Gabe Torrez sales person 10+ also.

For first time buyer, love my deal and great service appreciate it.

My husband and I were looking to replace a car for our daughter and decided to go with Honda. After shopping a few dealerships, we made an appointment with Jimmy at Norm Reeves Honda West Covina. Given the circumstances surrounding buying a car in midst of a microchip shortage, they treated us with respect and were still able to help with affordable options. We are happy with the purchase and felt we've made the right decision going with Jimmy and Norm Reeves Honda.

Looked to trade in my car and Joel was the person who assisted me. Joel was up front and down to earth and it was a pleasure working with him. Ended up purchasing a used car with great help from Joel and Abraham. Thank you!

Wonderful and seamless experience at this dealership. Jimmy was professional, knowledgeable and super-helpful! We walked in, found the car we wanted and walked out a few hours later with our new car. I would highly recommend this dealership and Jimmy! Thank you for a great experience.

I call to see they have the new cr-v hybrid and they happen to have one on the lot. I made an appointment to come in to see it and was greeted by Jason Fang and his supervisor Chris Dao. They both were professional and i felt no pressure to buying and they did all they could to make me feel welcoming. I ended up purchasing the vehicle and was very satisfied with the pricing they got me and everything went very smooth. I definitely recommend my family and friends to this dealership for any vehicle purchases.

Larvell was the guy that helped me with my experience. My car was falling apart and I needed a new one asap. He was kind and courteous about my situation and helped me get into a ‘19 Accord with no headaches. Really a genuine guy. I wish more salesman were like him. I will definitely be back to get another Honda soon!

Jacob D (Sales) and Ryan (Finance) were both super helpful, very friendly and thorough. They each answered my multitude of questions and gave information I hadn’t yet thought to ask. The entire process was handled quickly. I’m grateful to them both for making my purchase memorable and efficient.

Gabriel is amazing!! From the moment he greeted me to getting into my new car. He genuinely cares and does everything he can to ensure guest satisfaction. He’s patient and transparent about what options he can offer. He’s my new go to guy for any future purchases and referrals!

Purchasing our new Honda CR-V Touring was an incredible experience that exceeded every expectation. Jessica who handled the sale was polite, cheerful and helpful throughout the whole process. She patiently explained all the options and details to us, and didn't hesitate to clarify anything we didn't understand. She was also exceedingly sensitive to my wife's handicap and assisted her kindly in getting around the premises. Guy (his name is Guy) handled our trade-in very professionally and with a great sense of humor. He also made himself available to assist as needed throughout the sales process. We feel that the price we paid for our new car was extremely fair, and the trade in for our old car was generous. Everyone we have encountered at this dealership has been so polite and friendly, we have no need to go anywhere else for our next car!

Excelent service im very happy thank you