Bob and Kunaal were superstars!!! They made the entire experience from booking an appointment to driving off the lot easy and seamless. Norm Reeves West Covina is very luck to have them! Overall the superstore is A+ in vehicle selection and service. I will definitely recommend to family and friends.

David was incredibly patient and helped me get the car I wanted providing great customer service making the process easy and not at all stressful I’d recommend norm reeves West Covina to anyone!

Jimmy was awesome. Had lots of patience and provided a great experience. Did not pressure us into anything we weren’t comfortable with. Would definitely recommend to friends and family.

I am very pleased with the service the gentleman that helped me very helpful, very caring, very respectful, and if he didn’t call me I wouldn’t have went in. I went on Facebook and .I am very pleased with the service the gentleman that helped me very helpful very caring, very respectful and if he didn’t call me I wouldn’t have went in. I went on Facebook and I saw that car. I said my details. And he call me and thank thank you for helping me get a car and a single mom. I work really hard and I really needed this vehicle. Thank you.

I had such a great experience with the staff here at norm reeves honda superstore west covina. I was greeted right away by someone right when I parked my car and was walked to the entrance of the dealership. While I waited for my sales agent, I was offered beverages and snacks as complimentary. My sales agent, David Ochoa, was the one who helped me with my car process. He was so amazing and helpful with everything. He went above and beyond with his service and helped me secure the car I wanted. AND LET ME TELL YOU, the car i wanted and the specific details i NEEDED in the car was pretttty hard to get. HOWEVER, he was able to do it and updated me throughout the whole process with details. David made the car buying process so smooth and easy that I can honestly say this was by far THE BESTTTT car buying experience I have ever had. This is my 4th lease with Honda Norm Reeves in West Covina and I am proud to say that I will continue to be their loyal customer as I have ALWAYS had a pleasant experience. DAVID OCHOA deserves a medal/raise for being so awesome and caring. I will definitely be coming back to David Ochoa for my next lease and I have already referred my friend, Andy, to him! I am confident that my friend will be in good hands with David and will love him! David, you are amazing and THANK YOU AGAIN FOR EVERYTHING!

Great employee Gen Balouev GM, Chris Dao Sales Mgr, Shaun Ridge Finance Mgr And Jimmy Tang #1 Salesman!!

Would def buy from Norm Reeves again. The staff is very helpful and patient. I loved that we weren’t there all day. The whole process took about 4 hours. And I LOVE my new CRV!

Very helpful and friendly, had so much patience with our questions. Extremely knowledgeable. Recommend 100%

Excellent service. We’ve come to the right place actually and we’re still happy with it.

I went with my friend to buy her first car and by far the most pleasant experience at a dealership I've ever had. Manny is the PLUG, 100/10 recommend him. I'm used to dealers trying to add on all these markups and extra fees, and Manny was very transparent and really advocated for my friend. Abraham from financing was also helpful. They worked with my friend for about 3 hours trying to find financing options that worked with her down payment, kept her monthly payment in her budget, without raising her interest rate. I literally can't explain how awesome they were, and how accommodating to my friend's needs. The one thing that kind of sucked was when she bought the car, the key fob wasn't working and it took another 30-45 minutes to get it working, and only the top two buttons worked. They're replacing the key for free on Monday, but it was a bit frustrating that she couldn't immediately drive the car off the lot, let alone open it, after she bought it lol. But tbh would rather go through that everytime at this dealership than go anywhere else. Manny got a lifetime customer out of me, and I didn't even buy the car today.

Great salesmen. If you plan to come here to buy a car, ask for this him. He definitely will help you as much he on the pricing.

Great customer services. It was an easy process getting a car here. I highly recommended A++

Great service and experience provided by Johnny Lopez. Buying the car was easy and he was very patience and helpful in helping us getting the car that best fit us.

I just had an excellent experience transacting for my new 2021 Honda Civic. Randy Magno and the Finance manager were friendly and extremely helpful. Other car dealerships wouldnt even let you breathe as the sales agent would almost always harass you, but NOT in Norm Reeves Honda West Covina. The transaction was fast, transparent and smooth - from online review of cars, to phone call inquiries, and the final closing deal in just few hours! If you want a hassle free purchase of a new car, go to Norm Reeves and look for Randy. They’ll definitely take good care of you and would only offer what they think is the BEST for you.

The experience here was great! Carlos was very helpful

I searched several dealerships in my area and gave them each a call. Norm Reeves was the most professional of them all. I even landed a call with the Sales Manager George Ventura who in turn had my deal ready set up for me before I arrived at the dealership. He had a veteran sales guy meet me Manuel Alonzo greet me with paper work in hand and the car ready off the showroom floor. My Fiancé and I were then lead to the finance office and we were in and out within 90 minutes. Fasted and best car experience ever. I will buy my next cars with Norm Reeves the place where no hassle buying is REAL!!!!

Great so easy and so helpful

everything is good

My experience was great!!! I was helped by Frank who was absolutely helpful in every question that I had and I would most definitely recommend this dealer…..overall the service and employees at this place r awesome!!!! My daughters and I drove off in the perfect car for us…… THANK YOU NORM REEVES HONDA!!!!

I had an excellent experience working with Tang to purchase my new car. He was knowledgeable, patient, and attentive to my needs. He provided exceptional service throughout the process and followed up to ensure my satisfaction even after the sale was complete. I highly recommend him to anyone in the market for a new car.

Love it ! Sales man Alfredo was awesome. This is the second car he helps my family and I find the perfect car !!

Really nice and feeling down to earth places

good services，very nice，extremely nice，very friendly，everything is good，nice and good. and nice work.

Wonderful team, they work very well together.

The team that helped me made sure I was taken care of and had the best intentions when it came to my needs.