Customer Testimonials
Very nice courtesy employees. Came in wanted a new car and drove off with what I wanted. Love my new Honda.
Thank you for the excellent service and help to purchase our new car. It was a good experience.
The best customer service. Courteous, fast, efficient, everything they promise they delivered. Best deal in town. Thank you , Randy and your team. My next Honda is going to be from Norm Reeves West Covina. Thank you once again.
Sales man work hard to get the deal you want and are comfortable with , if anything you come out with something better then what you were looking for .. really straight forward and to the point .. never make you feel forced to buy the car . Thank you to Mr. Jacob Dababneh helping me get a brand new 2022 civic sport ! With payments I felt comfortable with very well recommended ..
Great experience!
Very helpful, after 5 cars we got in this dealer, we got good service, we recommended
One of THE best car buying experiences I’ve ever had. Any problems or complications were immediately discussed and handled. They made sure I walked out with the car of my choice that same day. Only doing business with this Honda Dealership from now on. 100/10, amazing!!
Had the best car buying experience !! First time buyer and Kunaal got me approved on a new car lease. I would recommend him to anyone looking for a car who wants great customer service. Made me feel comfortable and not pushed to buy a car. 10/10 all around!!
I found the car I wanted I went in there and I told them they brought it to me the staff was friendly and polite and Gabriel the gentleman that was helping me was as kind as can be and I would definitely go back to Norm Reaves Honda theagain and I would recommend it to anybody
Thank you to Ibrahim for his great customer service and helping us get our vehicle.
Got exactly what I wanted and didn’t feel pressured. Alfredo was great! Went in thinking I could only get a used car walked out with a brand new one!
(Translated by Google) In this crazy market, I encountered all kinds of sales, I was going to give up buying Honda, until today I met Gabe from Norm Reeves Honda, the communication on the phone is simple and clear, and I quickly gave me the current market after arriving at the store. the best price. I didn't have to go to another store to wait for months, and I picked up my CRV the same day and it was my favorite color. Highly recommend everyone to find Gabe, you will not be disappointed! (Original) 在这个疯狂的市场下，遇到了各种销售，我本来都要放弃购买Honda了，直到今天遇到了Norm Reeves Honda的Gabe，电话里简单明了的沟通，到店以后很快给了我目前市场上最好的价格。我不用去其他店里等待几个月了，当天提走了我的...
Bryan garcia was a pleasure to work with in purchasing my vehicle. Everyone was great.
Miguel was so helpful & got me a great car with a great deal! Everyone was super kind & helped me find the right car that worked for me.
Excellent customer service and friendly staff. Our sales person explained in details the vehicle features and took time showed us multiple vehicles without pressure of buying, as well as making the sales transaction a smooth process.
Fantastic dealership with incredibly reliable customer service, transparent (and affordable) pricing, and a strong dedication to informing the customer on every aspect of their deal. I highly recommend this dealership over others as the salesmen here (especially A. Brown) are highly professional and straightforward in their work.
Very helpful and worked with me during my purchase. This is the 3rd car my family has purchased from here and we recommend this dealer to everyone.
I called Norm Reeves Honda West Covina yesterday and found out they had the car I wanted, I took an Uber there right away and got my dream car. Many thanks to both Desiree and Abraham, they were extremely helpful, excellent services.
I was in contact with Mara who then introduced me to Randy. Randy made this buying experience for my son and myself outstanding. Hands down if you're in the market for a Honda, shop here and ask for Randy. He really takes care of his costumers and he's very knowledgeable. Once again thank you Randy and your team!!!
I took my Civic in for servicing. My Service Consultant Joshua M. Was wonderful he was knowledgeable didn't make me feel like i didn't matter. I definitely will keep bringing my Civic in for serving.
Armando gave us great customer service and really helped us get the best deal possible
I had some trouble and Joshua Martinez helped me out and explained what I needed with my car .. very kind and fast . Thank you to the men that worked my car and Joshua ..
Everyone I talked to at this Honda was very kind and l didn’t feel pressured.
Jason was very friendly and helpful. I enjoyed my experience and blessed with my new car!
Mo provided great customer service. I was provided with options NO STRESS.
Everyone here was very kind and talked to me directly even though my dad was there with me. Which was nice considering I was the one buying the car. Jason, the cars salesman, held on to the key to the car I wanted all day until I could get there. The paperwork went quickly and smoothly. The dealership was very clean and had good AC. Which was great considering it was 100F outside. Jason only tried to up-sell me on one thing and didn’t really push back when I said no. They even were able to honor a AAA ...
Has a best experience in Norm Reeves Honda two days ago were I got my new Honda Passport! Very friendly stuff and management! They are gave me a unreal deal for expensive car. I’m really happy to choose Honda again! In 3 hours there I has traded in my car with good value and got my new Passport! Highly recommend to visit this dealer!
I been servicing my vehicle there for over 10 years and I have bought 3 new cars there also.
Excellent service👍👍👍
Randy Magno is the Best! Go see him for all your car needs!
An amazing car purchasing experience so glad I chose Honda and this location, will definitely be sending my friends and family here. John Gomez and Mo in finance were especially amazing. I love my new car thank you so much!
I had the best time while at Norm Reeves Honda in West Covina. Long story short, I ordered a car 3 months ago at a diff location that was MIA. In desperation I called Norm Reeves and got in contact with Manny, from the start Manny was super friendly and helpful. I told him my dilemma and that I only wanted this car and was now in desperation mode as I had just taken on a new job in which having a car is crucial. Luckily this car was available! However I live 8 hours away in Northern CA. I asked if ...
One of the quickest and easiest car experiences I have had once we worked out the details over the phone. I would highly recommend working with Gabe Torres.
Definitely had a blessed experience here. Shoutout to the Auto Sales Representative, Moe, here because he was absolutely fantastic. Would highly recommend first time car buyers to purchase here because the process was very smooth and gradual. Very thankful and grateful!
Yes Look for Bryan Garcia he’s a good sale’s man .
Our amazing sales rep John Gomez was super helpful and knowledgeable. He was great and made the whole process so flawless and smooth!! I’ll always recommend everyone I know to go see him when buying a car. Thank you John for all your efforts and for making it so easy and for taking care of everything professionally and honestly!! Pleasure working with you!!
knowledgeable about Honda cars and what the buyer is looking for.
I had a very pleasant and productive experience leasing a new car at Norm Reeves Honda in West Covina.
You guys were absolutely amazing. Thank you so much. Didn’t take long at all
Sophia Meza was a wonderful sales person she got us great deals we left the dealer with a civic and a crv happy with our cars.
Great staff, wonderful fun people to be around. Helpful with details financially and/or about the cars. Definitely recommend coming here for a car.
Everyone was really nice. They gave me top dollar for my trade in and it was a very easy transaction.
Excellent service! Thank you Jacob and Luigi for such and excellent experience.
No pushing to buy, Miguel Aldana was very helpful and cordial, explain all options and terms very clearly. He even help me drive my new car home. I will recommend this dealer if you are looking to buy a car.
Great buying experience
Been going to Norm Reeves for 20 years there are excellent people that work there
First time at Norm Reeves Honda, we were immediately greeted by Ricardo, he was extremely helpful and patiently showed us the different CRV-S they had in stock. As soon we we walked in the building after the test drive we met Chris(sales manager) he was very friendly as well. Last but not least Luigi in finance took care of us right away, very knowledgeable and was very detailed explaining the whole finance process and different options. Overall a great experience!
After visiting so many dealers and not finding what my daughter was looking for. We are so glad to have gone to Norm Reeves Honda. Bryan was able to help us out finding us a car that we liked. We walked out happily and appreciate their great customer service.
Thank you Jimmy Tang for your time, we loved how you showed us the pilots and let’s us drive a good distance around the dealer neighborhood. Mostly everything was smooth and sorry for our kids going crazy in your store sometimes, you have great patience, thanks again and we will be back one day.
Great customer service. Thank you Carlos for making it possible for my family and I get our family car! Wife and kids are very happy with our Honda Pilot. Big thank you to Mo as well for making everything quick, easy, and simple while signing the financial part! Such a great guy! Was a pleasure meeting you both. Definitely will recommend to our family and friends. Thanks again! God bless!!
Salesman David Ochoa was very professional. I explained to him what car I was looking at and what price I wanted to pay. He made it happen. I highly recommend David. Great Job!!!
Informative and good customer service
Bought a new vehicle. Friendly staff very clean facilities quick service and they explained how to use some of the most common features
Bryan was helpful & friendly! Thanks!
We are returning customer’s thanks to our friendly helpful Honda guy Larvell. He’s a straight shooter, no hassle and knew exactly what I wanted. Best experience I’ve ever had hands down. Thank you also to Luigi in finance 👍I highly recommend you go check this place out, huge selection and superb customer service.
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